SERVICE

So that everything runs as it should. As your service partner, we keep your systems up and running - quickly, reliably, 24/7. We maintain, repair, and upgrade them, even where automation processes are lacking. If problems arise, you can count on our service crew. That's right: 24/7. With _ae Service, your systems and processes remain efficient and fit for the future. It's a good feeling!

Maintenance is foresight

Maintenance is foresight

Regular maintenance ensures the smooth operation of systems. Our maintenance services are modular in design and can be flexibly expanded. Exactly what you need. You choose the components and we ensure that your machines run reliably in the long term.

24/7 service & remote maintenance

24/7 service & remote maintenance

Downtime is costly. Our service crew and technicians ensure that it doesn't come to that in the first place. When it counts, we are there. Around the clock and with direct access via remote maintenance. This enables us to shorten response times and get your system back on track in no time.

Additional packages? Right away.

Additional packages? Right away.

Focus on technology, efficiency on the agenda: Whether it's an energy check, software update, or system check of your optical inspection systems, our additional packages expand our service precisely where you want more transparency and performance.

Clear processes & smart tools

Clear processes & smart tools

Straightforward service: From inquiry to billing, well-established processes and digital tools ensure transparent handling. You know what's going on at all times—and we can act faster.

Benefits
Minimal downtimes

Fast response times, efficient repairs, and a reliable supply of spare parts keep your production running smoothly.

Maintenance contract with warranty protection

Regular inspections and maintenance extend the service life of your system and ensure manufacturer warranties.

Lower production costs

Lower energy consumption, reduced material wear, and targeted retrofits make your production more economical.

IT service included

Uncomplicated provision of the required licenses – reliable, secure, and quickly integrated.

More safety in operation

Protection against unplanned downtime reduces risks for personnel and production.

Maximum system output

Optimized machine control and regular updates increase efficiency.

Quick help on site

Our service crew is on call around the clock - flexible and reliable. Thanks to their experience, they can master any challenge.

Retrofit – Upgrade for your technology

New system? Often not necessary. We modernize controls, improve ease of use, and ensure the supply of spare parts—for longer service life and greater efficiency.

Contact persons

Patrick Halter
Head of _ae SERVICE
Philipp Schärer
Head of Assembly